Performance Reviews: Don't Sandwich Negative Feedback

The feedback sandwich is where negative feedback or an area of development is sandwiched between two positive pieces of feedback. We all know about this approach and many of us still use it because, in theory, it makes logical sense. Unfortunately, it has been shown to lead to confusion, with either the positive or negative…

Trust, The Not So Secret Sauce

In an exploration of Employee Experience (link below), Josh Bersin points to a multitude of studies which show that trust and self actualization (the need for humans to better themselves beyond our basic needs) are the most effective drivers of performance. Laszlo Bock, former SVP of Human Resources at Google says in his book, Work…

EDGE: Value-Driven Digital Transformation

EDGE: Value-Driven Digital Transformation guides leaders through the breakthrough EDGE operating model designed to close the gap between a world of exponential opportunities and an organization’s ability to quickly capture them. The book embraces an adaptive mindset in the face of market unpredictability, and is geared towards leaders transforming their business using technology, while focusing first…

Can HR Become Agile?

I have some very positive experiences using JIRA’s Agile platform to manage workflows within an HR team. This was the spontaneous idea of a team member, a “let’s try this for a month” kinda thing. It didn’t take long for it to become critical to the team’s ability to manage its heavy workload. In fact,…

Our mission

My Mission To empower and challenge HR teams to realize their role as key drivers of business success. My vision is to build data driven teams who posses an ability to drive change with deep expertise in lean, ONA and other tools, to focus on operational refinement and strategic alignment. I believe that HR should:…